The front desk staff was great, and to be fair, they did everything in their power to make our stay enjoyable.
What I didn't like were the following.
The bar is just beside the front desk, at 4:00pm during our check-in, the bartender was making quite a loud racket by dumping ice 3 times in the sink. We couldn't hear anything the front door agent was asking us.
We asked about the restaurant, they are independent from the hotel, so no meals were included in the price of the room, no supper, no breakfast. That aside, we asked for when would be a good time for supper, only to be told that they were booked for the full evening. So we had to drive 25 minutes to Sechelt to find a place to eat. To add insult to the drive, when we came back, the restaurant was only half full with 8-10 tables being available.
Parking is quite limited, this was compounded by some guests using 2 parking stalls for their pick-up trucks. god forbid they would get a scratch on them. I cannot really blame the hotel for these guests, but fact remains that parking is quite limited. On a bright side, while we were out for supper, the front desk agent move her car to a stall close to our room so we would have a place to park when we came back.
The premises don't have any elevators to the second floor where our room was, and none down to the swimming pool. All they have are stairs, and the 2 sets of stairs to the 2nd floor are both outside, which is quite dangerous for us with mobility issues.
