I would have given this property a much higher review, had it not been for the reception when we initially arrived. We were traveling for sports and arrived at the facility with one child and another parent who had more children with her. Immediately, before even checking in, the person at the desk was verbally abusive, citing an experience from a year ago with another group of kids. She spoke harshly and abruptly and the children felt very unwelcome. She went so far as to tell us that she has cameras throughout the hotel that she is able to look at/check from home and would know if the children became unruly. Thankfully, our experience with other staff throughout the weekend was very positive and they were helpful and beyond nice and very welcoming to all the children. I would not recommend this property for anyone visiting with children, particularly if they are there for sporting functions unless they can stomach being greeted by such rudeness.
