2/10 - Terrível
Crystal
Viagem com a família
20 de jul. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I am letting everyone I know to save their TIME and MONEY by staying AWAY from this place.
Check in is the ABSOLUTE WORST. ( We booked with Barsala through Expedia)
We finally got in to settle after 2 am on our day of reservation because of the late and difficult instructions.
Upon arrival, We were told to access the keys to get inside the building from the lockboxes outside, only to find the box empty. After having to follow another guest inside, we finally made it to the room.
Outside of the guests rooms on our floor was bagged trash piled up, along with food and drink substances wasted all over the floor. This stayed there the whole 3 days we were .
There was no internet which means no TV or devices relying on wifi can be used. (INCLUDINGMY SONS medical device for type 1 diabetes )
The bed looked as if it had been laid on with hairs all over the top blanket.
The toilet rocks and not mounted well to the floor
The waster pressure is nothing more than a sprinkler.
The pool is so filthy that no visitors swim here.
Finally to make this all worse , property management cannot be reached by neither the 800 number given to contact the property or Expedia to accept complaints nor assist in any matters or concerns after day 2. The ONLY reason my family stayed there is because we have paid our hard earned money which we will probably never get back but I will be sure to leave my reviews along with pics ( and I have PLENTY) to warn people of this property. NEVER AGAIN!
Crystal
Hospedou-se por 2 diárias em jul. de 2025