4/10 - Insatisfatória
Saffron Charis
Viagem em grupo
26 de jul. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I was feeling positive about this hotel because it had good reviews and the pictures looked gorgeous but sadly that wasn't reality. I arrived in the middle of the night due to flight delays, and the reception desk was hard to find and the experience felt odd.
The staff were lovely, but the whole places was hard to find my way around... it looked nothing like the pictures - quite lackluster unfortunately.
The room, once I found it, I hate to say, but it gave the atmosphere of a motel. I booked well in advance so was confused as to how it could be so dirty. The bedding was cheap and white and looked like it had been slept in already. The furniture was also very cheap and poorly kept - I have a feeling this company spent most of their money on advertising because I just cannot believe how different it was to the pictures.
It was tiny, which I could have coped with, but there were large stains on 2/3 seats of the sofa which did not look appealing to sit on, the shower looked like someone pooped in it... there was black dirt around the inside of the windows when opened, so one could tell it had not been properly maintained for a very considerable amount of time.
Thankfully I had a friend with me to help with checking in, but I was alone I don't know how I would have coped. And this was visiting in summer where you would expect things to be more beautiful. I had no choice but to stay there the first night, but I sadly could barely handle that. Nothing felt clean. ):
Saffron Charis
Hospedou-se por 3 diárias em jul. de 2025