We were put in room 219, which from the moment we walked in the room, it smelt of an overwhelming musty cigarette smell. We called to have the room switched because it was so strong and they said there were no other rooms available. We stuck it out our first night and was only in the room to sleep. The room was also not prepared and was missing towels, tissues, alarm clock, hair dryer etc. (Probably because they avoid putting people in there due to the smell!) The second night they moved us to room 214 by the elevator. This room had the amenities listed but did not have any and I mean any trashcans - weird. The tv remote control was also broken and we could not turn the volume up or down or turn the tv off without unplugging it. The only positive thing I can say about our stay is that the food was good, and the gentleman who checked us in whose name I believe was Will was very friendly and tried to do his best to empathize with the inconveniences we experienced.
