2/10 - Terrível
Viajante verificado
27 de jun. de 2024
Pontos negativos: Limpeza e conforto do quarto
The apartment is a good size and has a partial sea view. That’s the good part!
The checkin was difficult as we didn’t receive checkin instructions and when we contacted the host he couldn’t find our booking! We were fortunate to have acquired a local SIM card otherwise we would not have been able to communicate. The lobby has no WiFi.
The property description said toilet paper and shampoo and hand soap were provided but they weren’t. The cooktop doesn’t work. There was no dish detergent to do the washing up. There was a washing machine but no laundry detergent.
The main bathroom had a large occurrence of black mold on the ceiling creating a terrible odor which made it unbearable to use the adjoining bedroom and that bathroom. The other bathroom also had mold but not as bad.
When we raised these issues with the host he did nothing and only promised to deliver the toilet paper and soap etc after numerous messages. Despite his assurances he did not deliver the items until 9pm on the evening before our checkout by which time we had gone to bed!! And this was only after we had complained to our booking platform and he had to obviously answer to them.
I have never encountered a more unreliable and unresponsive host and would not recommend this property at any price.
Viajante verificado
Hospedou-se por 2 diárias em jun. de 2024