My family and I really wanted to love this beautiful house - it’s a great set up, lots of room and fun amenities, but it was well overdue for a deep clean.
When we arrived, there was toothpaste in the main bathroom sink, dirty dishes in the cupboards (mugs with dried coffee in them, plates with food on them), food garbage up in the loft, a women’s swimsuit bottom liner stuck to one of the upstairs beds, and a giant toenail clipping in the upstairs bathroom. We had to vacuum the main living room because it clearly had not been done - there is an ant problem in the house and we would find them crawling on our legs if we sat on the loveseat. We also found multiple surfaces covered in dust (shelfs, end tables, bottoms of beds, stairs).
My family and I have been renting different houses in Bear Lake every summer for the last 10 years and this was the first one that was not clean. We were actually very surprised there hadn’t been other reviews about the lack of cleanliness.
There were a couple of maintenance issues - upstairs shower doesn’t drain well and the light above it was out. And I did bring all of these concerns to the attention of the property manager and have yet to be responded to about them.
There were also not a pool key left out in the kitchen when we arrived. We searched all of the cabinets and closets and were unable to find it. We did talk to management about that and they said they would let maintenance know, I’m not sure if that was resolved after we left.
Overall, we still enjoyed our time there, but we would not stay there again unless we knew it had a deep clean and good maintenance cleaning as well.