6/10 - Ok
Steven F.
19 de ago. de 2024
Renters Beware
Our stay in Galveston was a disappointment, and I feel it’s important to share our experience to help others make an informed decision.
First and foremost, communication with the host was frustratingly slow and came from multiple email addresses, making it difficult to keep track of our conversations. When issues arose, the host was unwilling to reimburse any money, despite VRBO’s extenuating circumstances policy. This lack of responsiveness and accountability added a lot of stress to our trip.
As for the property itself, it didn’t live up to the online pictures at all. While the photos made it look fantastic, the reality was quite different. The cleanliness of the property was subpar—not horrible, but certainly not up to the standard we expected.
The outdoor experience was especially disappointing. The mosquitoes were relentless, making it almost impossible to enjoy any time outside. On top of that, the lazy river pool, which we had looked forward to using, was a letdown. It was tiny, and the water was both hot and dirty, far from the relaxing experience we had hoped for.
Overall, our stay at this property was not what we expected, and we left feeling let down. I would strongly advise future renters to consider other options in Galveston.
Steven F.
Hospedou-se por 3 diárias em ago. de 2024