8/10 - Boa
Stephen
Viagem a dois
20 de jul. de 2025
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Initially, we were a little disappointed with our queen suite (Room 8), which was tucked around the back with no view and a hot tub enclosed by fencing. However, we eventually came to appreciate the privacy it provided. Overall, the cabin was pleasant but felt somewhat dated and had a slightly musty smell.
There was no cabin service, yet a notice requesting tips sat on the table — which seemed a bit contradictory. The information folder stated that office hours were available for assistance, but when we arrived at 4pm, no one was there to greet us. After ringing the doorbell, a gentleman informed us he had emailed the necessary details. Considering we'd traveled a long way from the UK, we found this impersonal approach to be poor customer service. It also contradicted the folder’s guidance, so that should be updated.
We experienced disturbances from noisy guests in the cabin above who constantly walked around in heavy shoes. Fortunately, they settled down around 10pm each night, which offered some peace. The older-style drawers also made loud clunking noises, which we could hear from our room below.
All in all, it was okay — but not quite the experience we’d hoped for.
Stephen
Hospedou-se por 4 diárias em jul. de 2025