2/10 - TerrĆvel
Rachel
24 de jul. de 2025
Pontos positivos: ServiƧo e funcionƔrios
Pontos negativos: Limpeza e condiƧƵes e instalaƧƵes da propriedade
I will never rent in a hotel in that chain ever again. The Hallway smelled like a Pot factory, the smell sipped to the room along with an existing smell of mold and dirty shoes. There was food crumbs alongside the wall, there was rips in the carpet that looked like a sharp object had cut through, there was a dent in the closed all and huge red stain between the bed and the bedside table ( we couldn't tell if it was wine or blood), The bathroom smelled like urine and there was mold on the corner of the tub. The room needs new furniture, new paint, new closet walls, a full bathroom renovation. The Hallway carpet had grease stains and needs to be updated. The doors and the carts squeaked. We arrived at 1:00 AM, if it was around 10 pm I would've left the hotel and gone somewhere else. By 8:00 AM we were out of there as fast as we could. The smell of breakfast cooking sipped through the room and mixed with the musty smell made us feel sick. The window wouldn't open and there was no way to get air. The back door of the building is unlocked, and anyone can get in or out. There was garbage overflowing outside from all the garbage cans. The night shift hotel concierge guy was really nice but the ladies in the morning were not nice at all. This is a 1-star hotel due to the staff otherwise I don't think it deserves any stars. It was disgusting and I honestly would like my money back, I felt misled and robbed!
Rachel
Hospedou-se por 1 diƔria em jul. de 2025
