8/10 - Boa
Richelle C.
4 de mai. de 2025
Pontos positivos: Limpeza
Englewood
We enjoyed our week on Manasota Key.. although we had a few problems that could have been easily remedied to make for a flawless vacation.1) I booked this property on Wed April 9th for the week of April 20th through the 26th. I used PayPal to pay for the property. On Sat April 12th l noticed that there was nothing posted about my rental. I looked on the site and saw that it had not been booked and was still available! I booked it again that morning through PayPal. That afternoon l received a notice from PayPal that the funds were available and ready to be processed by Vrbo. I called Vrbo and spent a lengthy time on the phone, trying to figure out why the funds were not being removed. I emailed them the confirmation email that l had received from PayPal, and they proceeded to tell me that it was an issue with PayPal, despite receiving an email that confirmed available funds from PayPal. They told me to contact the host of the property, and said they would investigate and get back to me within 24 hours. I emailed the host and received no response; l did not hear back from Vrbo either. At this point l was afraid l was going to lose out on the property, so l used another credit card as payment.. apparently PayPal does NOT work for this site, so should be removed as an option.. it would have saved a lot of stress booking!2) While having a BBQ with family we had someone come in spraying the backyard while eating. We asked them to leave. Yuck!3) too much air freshener
Richelle C.
Hospedou-se por 6 diárias em abr. de 2025