2/10 - Terrível
Michael
11 de nov. de 2024
Pontos negativos: Limpeza e serviço e funcionários
Our check-in was delayed because a customer was inquiring about the rates, he was being charged conversing with one of the three check-in counter people, while that discussion was in progress all three clerks were focused on that argument while seven patrons waited for the opportunity check-in, about 20-25 minutes for my wife and me.Our check-in was delayed because a customer was inquiring about the rates. He was engaged in a discussion with one of the three clerks at the check-in counter. During this time, all three clerks were focused on that conversation, leaving seven patrons waiting for their opportunity to check in. My wife and I had to wait around 20 to 25 minutes.
During our three-day stay at the Hampton Inn in Elko, we did not receive any room services. The waste baskets in our room were overflowing, and we did not receive any fresh towels or washcloths. During our three-day stay at the Hampton in Elko, we did not receive any room services, waste baskets were overflowing, and we did not receive any fresh towels or wash clothes.
Michael
Hospedou-se por 2 diárias em nov.. de 2024