4/10 - Insatisfatória
Leigh
Viagem a dois
4 de jan. de 2025
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay at Friars Carse was not great at all! To start with the few pros, the hotel itself is in a beautiful old building with beautiful grounds and the main reception area is nice and keeps the character of the building. The lady that checked us out was amazing and had great customer service. However, the whole place is just in dire need of renovation! All areas out outwith the main foyer need serious attention.. the bedrooms especially. I genuinely can’t believe people pay to have a wedding here. We were given a standard double suite and when arriving to our room there was no bedding and room hadn’t been cleaned. We were then upgraded to a deluxe suite but there was certainly nothing deluxe about the room; room itself was old fashioned and cold, the bathroom was terrible, not sure who done the quality checks when these were fitted but the standard of workmanship is atrocious. However, the water pressure was decent and very warm. The breakfast is incredibly poor, continental options are almost non existent and I had to ask for eggs Benedict without the meat/salmon 3 times before eventually just leaving and not having any due to waiting 25 minutes between each try. Overall, it just wasn’t a great stay.
Leigh
Hospedou-se por 1 diária em jan. de 2025