4/10 - Insatisfatória
Kathy D.
10 de nov. de 2024
Pontos positivos: Limpeza
It looked to good to be true
Well, after we booked the owner asked us to fill out two forms before arrival. One with our personal details and another one with various points we should agree to. Such as, that the owner can come and enter the house at almost any time. As We didn’t agree to this, we just didn’t fill out the form. On our arrival the house was clean, a couple of important items were broken or missing. There was no hot or warm water, one of the two showers wasn’t working, aircon in one bedroom didn’t work, there were no Kitchen towels, no cutting board, no scissors, no hairdryer (mentioned in description). When using the dishwasher the whole kitchen got flooded.
Furthermore in the description of the property there should be a gym and a barbecue, none of which can be found. The owner anwered, that the barbecue has been taken away "for safety reasons" and he could send us an adress of a gym nearby. However, in that case it can not be mentioned in the descriprion. Finally on day three he tuned the hot water on, we got 2 kitchen towels and scissors and a hairdryer . Everything else we didn’t get nor was any of the above listed things fixed during our 10 days of stay. We finally left 2 days earlier, the owner apologized and promised, that we will get some money back. We are still waiting!
Kathy D.
Hospedou-se por 9 diárias em out. de 2024