We were given a handicap room #131 after several other rooms, which were on the second floor, due to a foot injury I couldnāt climb stair. The elevator to the second floor was broken & unusable. Following are the issues we encountered: unsafe bathroom, floor very slippery from water from the shower, had to use towels to walk safely, door damage to bathroom door, rust in the bathroom sink, no laundry bag, deadbolt unusable, non accessible electric outlets without crawling on the floor, room wasnāt clean, had to go to front desk to get clean towels the next day, worn out mattress topper, breakfast as unsuitable, muffins & bagels werenāt fresh, scrambled eggs were unable to eat. I do have pictures of room issues. We also had several friends with us & had the same issues.
