Pesquisar hotéis em Cruz Bay

"Served our needs well. Check in was slow and disorganized but staff were quick to recognize the problems and make it right."

" I enjoyed my stay overall! However, I’d like to share a couple of suggestions: 1. The restaurant service by the pool could use some improvement. A 20% service charge is automatically included, but the service didn’t meet expectations, especially considering how expensive it was. 2. At the spa, the therapist who gave me a massage on the first day mentioned that she receives very little from the automatic service charge. She strongly suggested I provide an additional tip, which felt...

"Can’t wait to go back, beautiful place, and great costumer care!"

"The beach where the hotel is located is a piece of heaven. The hotel rooms are a bit outdated by large and comfortable. The restaurant super well located and food delicious. Service and staff are in general friendly, efficient and polite. Kudos for Sandra at the reception, who did the extra mile to support me in everything I need to locate my suitcase lost by Air France and to make my stay more pleasant possible in the two days I stood there with nothing else besides my winter clothes. She is...

"ficamos numa "casa na arvore" "

"Lovely resort with very fashionable rooms. We had 2 rooms. One was on ground floor facing ocean. The views were beautiful and the room was very comfortable. Unfortunately when we arrived the refrigerator had leaked and there was water all over the floor and the room key they gave us opened to an occupied room! Also the outdoor furniture cushions were missing or ill fitting. So you couldn’t really use the wood lounger with no cushion. Other units had their cushions. The other room was a hillside...