6/10 - Ok
Saylor D.
7 de jul. de 2025
Good stay, poor communication
The Palms of Destin resort was nice, we liked the pool and bar. The Palms Coffeehouse had very slow service but good coffee and cute vibes. The room itself had extremely stained carpet in the entryway. All the beds, aside from the master, were uncomfortable and springy. Our hot water also ran out pretty quickly. Communication with the “host” was difficult, as the listing is under VRBO, but managed through Vacasa. The communication between Vacasa and the Palms of Destin was also poor, as my friend was almost unable to check in even after I followed the instructions I asked for when planning on her to check in before I landed in Destin with the rest of the group. Had it not been for the desk worker at the resort knowing a friend with Vacasa, my verified guest would have been stuck in the lobby for 3.5 hours until I got there. We were on a bachelorette trip and had a great time because the beach was only a 10 min walk, but we had planned on using the shuttle from the resort. We were only able to use the shuttle once out of the four times we needed it because they don’t pick up from the beach at 1, 2 or 3 PM and the shuttle does not run on Saturdays or Wednesdays (didn’t have this info until we checked into the resort). Overall, we had fun, but I will not be booking a vacation rental managed by Vacasa again.
Saylor D.
Hospedou-se por 3 diárias em jul. de 2025