I had a fairly good stay at Element. The location was very good. The staff members were extremely accommodating, and I enjoyed the included breakfast. The property itself felt a bit worn out. The first room that I was given was not properly cleaned -- hairs on the pillows and a bad smell. The front desk was very apologetic and upgraded me immediately, which I greatly appreciated. Even in the new room, there were some small problems -- the sheets were threadbare in places and seemed in need of replacing, the ironing board did not have a pad on it, the cleaning was not extremely thorough (there were some small items on the floor in the corners from a previous guest). The staff were very accommodating again, bringing me a new ironing board. The staff at the hotel made my stay comfortable and much better than it could have been! Overall, a decent hotel with great staff in a good location, perhaps in need of an update to some facilities and amenities.
