2/10 - Terrível
Emily
Viagem com a família
25 de out. de 2024
Do not book at this hotel. It’s filthy. They gave me a room that was occupied by someone already and when we opened the door the floor was covered with clothes. It looked like the people lived there. Could not even see the floor. When I told management they didn’t even bat an eye said they have a lot of those here. Gave me another room and the hall smelled of weed and room had stains everywhere, drips down the wall, sheets soiled. The pool and hot tub not working. We didn’t stay obviously. They said they would happily speak with expedia to refund and when that time came they hung the phone up on expedia and then refused to answer. Expedia did return my money but the whole experience was awful. The person I dealt with at hotel was Sharon and she lied.
Emily
Hospedou-se por 1 diária em out. de 2024