4/10 - Insatisfatória
Lewis, Warren
24 de fev. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The person at the desk when I checked in was very polite. When I asked to borrow some window cleaner to clean the windows of my rental vehicle, they were very accommodating and it was much appreciated they gave me the materials to do that. However, when I asked if I could have somebody come and just swiffer or clean the floor of my room because I noticed there was a lot of long black hairs all over the floor, they told me that they could not do that because they "only clean them bi-weekly because it's an extended stay facility. The person at the desk told me when I checked in the that they come in and clean the room once during the stay. And then I was told that that was incorrect, but that they would come in and as a courtesy to me, sweep my floor, well that was never done. I used a pillow case to clean the floor and it was disgusting! No way that floor was cleaned prior to my stay! I have a photo of how dirty it was! The shower pressure was too low. There should've been at least a box of tissue in the room so I didn’t have to buy one. A couple more towels would be nice.
Lewis
Hospedou-se por 8 diárias em fev. de 2025