After a long drive from Kandy, this resort looked like paradise! We loved the concept of having tents in such a nature setting. Overall the tents were very comfortable and had all the mod cons one gets in any hotel room including aircon, wifi etc. The problem is that if it is windy, the flaps behind the beds make a bit of noise and can disturb your sleep. The room service was prompt and the staff were very friendly and helpful but could do with a bit of training as they did not seem to understand what was said to them.
The cleaning of the room was a bit of hit and miss. Although they cleaned the room well, they did not bother to clean the sit-out. The ice bucket from the previous night and an empty bottle was still there and the floor had not been swept resulting in about a hundred ants carrying a piece of crisp into the bedroom! There was a buffet and a la carte which was good and gave people choices and the chef took the trouble to talk to guests to ask what they liked. The only complaints we had was that the non-veg dishes were limited to chicken and fish and the breakfast was quite limited in variety and not good enough for a resort aspiring to 4*.
Th pool was lovely and the general ambiance soothing and peaceful. An ideal place to relax.
