We had a minor hiccup at check in that was ultimately resolved but it was an inconvenience at the time. There was only one person checking in guests and there were 4 groups waiting in line. When it was finally our turn, the clerk rejects my debit card for incidentals because it did not exactly match my ID. I completely understand they have policies so my husband gave his debit card and the clerk rejected because it must match the name on the reservation. So, we ask to change the name on the reservation. Nope, sorry can't do that. He starts looking in his computer, I imagine he messaged a manager for approval because the next thing I know, he's taking my card. Other than that, room was great. Bed was very comfortable. AC was noisy but it didn't bother us.
