We were living a holiday nightmare...our original registration with another vendor in Austin was canceled with no warning. Then our family decided to meet in Dallas and I lucked upon the Saint Raphael Place with just a week before Christmas. Things immediately began to get better with my first communication with Molly! Once she found out how awful things had been leading up to me making the reservation, she seemed determined to help me turn things around! She helped me place a grocery order (so that I didn't have to go grocery shopping on Christmas Eve when we arrived,) picked up the order so she could have things ready for us, then promised to stay available that night when our flight was delayed to make sure we were able to get in the house after midnight. They left a "welcome" treat for us in the kitchen and made us feel welcomed in their quaint home! The house was exactly as described, clean and decorated for the holidays! If there was a way to rate Saint Raphael Place with 10 stars, I would. I will definitely reserve the house again if a need arises! I truly believe Molly is an angel!!!