4/10 - Insatisfatória
Thomas W., Zandvoort / Netherlands
20 de jun. de 2025
strange..
We were in Dallas for a world conference and didn't want to stay in the boring (Sheraton) meeting hotel. This property consists of two identical houses. We rented both houses. Both houses have the potential to be quite nice. Unfortunately, the furnishings are rather sterile and uncomfortable. Maintenance slots were missed and the gardener hasn't seen the property in a while... the weeds are growing everywhere. Until the day of departure, the second house didn't open with the provided code. This means that we didn't see the second house from the inside at all. Instead, five of us had to spread out over four bedrooms and therefore four beds. Communication with the owner was extremely difficult. The problem of the door remaining locked was passed on to us. According to the owner, we weren't entering the code correctly. It often took hours for a response via text message. Sometimes there was no response until the following day. The owner was not reachable by phone at all. The owner didn't feel it necessary to personally visit to resolve the issue. After we were only able to use half of the property, we asked the owner to refund half of the rental price. Even after reminding him of this, we received no response. At the last day the owner admitted that the door of the second house was locked from the inside. We strongly recommend booking an alternative if you're considering booking this property.
Thomas W.
Hospedou-se por 5 diárias em jun. de 2025