2/10 - Terrível
Kris G.
12 de abr. de 2024
Pontos negativos: Limpeza
Disaster! Worst Ever!
Took 3 hours and lots of hassle to get into the house. Smoke alarm was going off before we got in. Host said they would come take care of it, they never did. We eventually found a ladder and we were able to take the alarm down (so no smoke detector for our stay). 1 bed was not assembled correctly and mattress fell to the floor during the night. Leaving 2 people without a bed. They left us 3 towels, 1 roll of toilet paper & 1 garbage bag for 3 nights and 8 people. We bought towels, toilet paper & garbage bags. Back yard fence is falling down and dangerous. Couldn't let kids play outside without someone watching. Couch is broken in the middle. Last renters leftovers were still in the fridge. Dirty filter in the air fryer, left us wondering if the sheets had been changed. Twice she said she would come take care of something for us and she never came. I don't like leaving anyone a negative review, but if I could leave 0 stars I would. When we couldn't get in, we tried repeatedly to contact her in every way that we could. We did a chat with VRBO, then after a 35 minute hold were finally able to get VRBO on the phone. They helped get her on the phone and she unlocked the door remotely. She had told us to download an app, which several of us did, but she NEVER sent the invite for us to join on the lock for that house. So if we left the house, we had to leave the back door unlocked so we could get back in. Everything about it was a mess. There are other things I could list
Kris G.
Hospedou-se por 3 diárias em abr. de 2024