4/10 - Insatisfatória
Gigi
Viagem em grupo
17 de set. de 2024
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
This property was situated on a private land away from the main road which made it a quiet spot to stay at. The property was maintained to standard and felt new, however, we were deeply disappointed about the facilities with its unusable conditions. As we chose to stay at this property during the winter season, we were looking forward to using the fire pit and heated pool during our getaway. Disappointedly, neither of them were usable as the fire pit was broken and the pool apparently does not heat up during winter as it requires solar power to operate. We would’ve been fine if these were communicated to us prior to our stay and not for us to find out when we arrive. We tried speaking to the agent regarding these matters, however, these issues were not attended or compensated as the owners were apparently on a holiday overseas. The agent informed us about a pool manual that was not present so we ended not able to use the pool at all during our stay. Overall, it may have been a nice stay if it was in the warmer season. For the price we paid for this property, we were expecting a bit more than just an accommodation to sleep in with no extra facilities.
Gigi
Hospedou-se por 1 diária em jul. de 2024