2/10 - Terrível
Karen W.
4 de ago. de 2024
Didn't Stay
I rented this lakeside house in American Falls, Idaho through VRBO for 4 nights starting on July 7th. I texted the owner on July 6th to get the check in details. The following morning, we left Utah. I texted the owner then called and left a message. We began to get concerned after texting and calling 2 more times with no response. We arrived at the house at check in time which was 4:00, no one was there. Finally, I called VRBO and explained the situation. VRBO tried to contact the owner with no success. We requested a refund then drove another 90 miles to Twin Falls as there were no hotels available in American Falls. At 6:00 that evening I got a text from the owner stating he had been the mountains since July 3rd and had no cell service. By not being considerate enough to take care of that little detail of telling us how to get in before he got out of range, we spent 2 nights in hotels before we could get accommodations for somewhere to stay. We had to rearrange the rest of our trip, and cut in short by 3 days. Our vacation was planned 6 mos. ahead and was thrown into disarray due to the owner. I hope he plans better for the future!
Karen W.
Hospedou-se por 4 diárias em jul. de 2024