2/10 - Terrível
Pious
Viagem a dois
7 de fev. de 2025
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The reason to book this place was the brand name MARRIOT, living in this country sine 2003, travelled through east, west, north and south, never went through such a terrible situation. The front desk person was very unfriendly, felt like the property might be her own one, and even if that belongs to her she shouldn’t behave so unfairly. The first room allotted 103, was so stinky, un breathable and bed sheets dirty and looks like didn’t cleaned well, and moved to 2nd room 222, after getting their found out that A/C was not working and to call the front desk the phone was not working, and I went down stairs to inform and got a 3rd room finally 203, was tolerable even though TV was not working and I felt ashamed to complain to front desk because of her previous attitude! We checked out around 8:30 am and morning front desk lady was very friendly and behaved respectfully. We never had such a bad experience in past 22 years in this country, we stayed couple of times in MARRIOT in another states and many other places. The point is only to bring our concerns and it should not happen to anyone, thank you
Pious
Hospedou-se por 1 diária em fev. de 2025