4/10 - Insatisfatória
Mai
Viagem com a família
14 de jun. de 2024
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza
Too many fees for a dirty place
The place looks just as advertised in the pictures which was amazing. It was very roomy amd the beds were comfortable to sleep on. Our rating is due to how ridiculously dirty things were. The front room had tons of dog hair on the floor, dog food, and small dead bugs. A dirty peed carpet was stuffed in the closet. All the cieling fans had clumped up dust about a few months worth. The dishes were all dirty with cheese, bbq residue and all wet. I went to throw everything in the dishwasher but when I opened it, it smelled like rotten milk/vomit so I closed it and had to hand wash everything. There were wet towels in the washer and in the dryer. The door on the dryer doesn't work so I was told to buy tape or find something to use to keep the door closed so the dryer will work. The towels in the front room smelled like dog so you know they didn't replace anything. I reported the issues within the first hour of my arrival and more than 12 hours later someone approached me when I was leaving to get food. By that time I had already bought cleaning products and cleaned up myself. We were also checking out in about 11 hours so it made no sense at that point. For the amount of fees they charge for cleaning, I feel they should give me back the fee because it was gross.
I have pictures of everything but conveniently I cannot upload them.
Mai
Hospedou-se por 2 diárias em jun. de 2024