4/10 - Insatisfatória
Miranda
30 de dez. de 2024
Pontos positivos: Serviço e funcionários
The front desk lady was absolutely wonderful and did her job well! Helpful, kind, attentive etc.
Unfortunately, when I got into my room, it was a bit more run down than the pictures. I was excited about the workout equipment and yoga mat especially to try out, but it had chew and bite marks likely from a dog. It was rolled up in floor container with dirt in the corners. I decided against using it. I went to watch tv and laid on the bed and the pillow next to me had a tiny bed bug crawling on it. I just couldn’t stay in that place or switch rooms. I was able to get a refund and they were very kind and helpful about it. I really hope the place takes it seriously and gets the room fumigated and the rooms around it on the 2nd floor.
I really wanted to like this place (loved it uniqueness) but I’ll stick to bigger name hotels next time.
Miranda
Hospedou-se por 2 diárias em dez. de 2024