2/10 - Terrível
shannon w.
6 de set. de 2024
Pontos positivos: Limpeza
The Devil might be comfortable here, but we weren't!!!
Upon entering the home, it was 85 degrees. The host had the AC unit off and the thermostat locked as she did our entire stay, which we found unusual and unaccomodating. I had to put our 2 panting dogs back in the truck for hours where it was cooler. Having lifelong severe asthma, I had several life-threatening attacks then and for days. Upon calling her she lowered it to 68 but then raised it again to 78 degrees and at 11pm before bed, suffocating us all over again. The elderly handicapped gentleman I care for who has COPD and Emphysema had great difficultly breathing as well, and we were all covered in sweat. Thank God she had several fans in the house or we would've died from heat exhauation. I tried calling and texting with no response, but she eventually cut it down at midnight. This nonsense of her decreasing and raising the thermostat to conserve her power bill whilst making her guests utterly miserable, occurred 4 times during our stay. Early on I informed the host of the AC still not working sufficiently (82-84 daily) plus the entire house not even being walker accessible. Five miserable days later it was finally worked on but still didn't cool over our 8 day stay. My client couldn't enter his bedroom, either bathroom, or shower without having to leave his walker in the hallway, and hold on to the walls for dear life. At 70 years old with Parkinson's, he fell 3 times yet she did not care. We asked for a full refund but she only gave us a partial refund. Horrible stay!
shannon w.
Hospedou-se por 12 diárias em ago. de 2024