2/10 - Terrível
Kim
Viagem de negócios
1 de ago. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Got to the hotel around 6pm. Walked into a dirty lobby with one guest waiting. She told me she had been waiting over 5 minutes. She was calling out trying to alert someone she was there. After 5 more minutes I called the hotel and told someone that there were guests waiting to check in. She came right away from somewhere upstairs and was very friendly and accommodating. There was a sign up saying the hotel was being renovated. I got in the elevator which was filthy dirty and noticed a paper hanging crooked asking for a 10 star rating which was so far off the mark. I then stepped out of the elevator into an equally dirty hallway. I opened my door and expected that at least the room would be unaffected by the renovation. Instead I found a carpet that clearly hadn’t been vacuumed in weeks, a bed with crumpled pillows and sheets that made me question if the bed had even been changed or just made after the last guest left. The kicker came at 9:45pm when I used the bathroom only to find the toilet didn’t flush. It almost overflowed onto the floor before it just stayed filled. Gross. If I hadn’t prepaid I would have left immediately. I won’t make that mistake again.
Kim
Hospedou-se por 1 diária em jul. de 2025