8/10
Staff at this hotel is excellent. Everyone is friendly and helpful. I think the free breakfast is nice and great they have oatmeal. The coffee is excellent.
I was disappointed this stay by the area around the pool not being as clean as past stays, and that some guests were smoking cigars in the pool area which is not allowed. As a single guest, I am uncomfortable confronting smokers so I wish the area was monitored a little more by staff. I did have to call the front desk one night at 11 pm to request that guests in the pool area by fire pits be more quiet as they were very loud and my room was close to the pool. Joey did take care of this. Workout room is nice. Cleaning and facilities staff are so kind and accommodating. I choose to stay at this hotel when I come to Cleveland.
Brooke
Hospedou-se por 5 diárias em jul. de 2025