6/10 - Ok
Mauro
3 de jan. de 2021
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Unprepared staff.
Although the location was great, the experience wasn’t good. When we booked, the offer said it was a queen bed. When we arrived it was a “matrimonial” that is very small, as we are a couple of 2 men. So we asked for a bigger bed and had to pay a bit more for that. The problem was that the room had a big window for the corridor, where there was a very strong light that went directly to the bed, and the curtains did block it properly. I asked the manager to turn off the light, which led the corridor with indirect light, allowing me to sleep and at the same time the corridor wasn’t in the dark. but all the time this very impolite Mexican couple would go there and turn on the lights, waking me up. I went again to turn it off and the couple started shouting at me and saying they would leave the lights on, even though there was no big difference for them and at the same time it wouldn’t allow me to sleep. We called the manager and he did exactly nothing to help. Also, it was very noisy.
Mauro
Hospedou-se por 1 diária em dez.. de 2020