2/10 - TerrĆvel
Doris
Viagem de negócios, Viagem com a famĆlia
28 de jul. de 2025
We did not have a great experience at all. Our first night we noticed that the toilets did not fully flush. We requested a plunger through room service and was told none existed in the hotel and someone would be at our room shortly to help. No one came that night so we inquired again in the morning. They were able to fix the issue but then it happened again. We ended up using the restroom in the hallway of the hotel. The next morning between 7 and 9 PM we requested room service twice. We came back to the hotel a little before 7 PM and noticed that our rooms had yet to be serviced. I inquired with who I was told was the manager Patrick that theyāre always really busy and someone didnāt get around to it yet. He and the gentleman that briefly fixed our toilet went over their notes and seen that we in fact did request room service. I asked Patrick more about the toilet situation and he had an extremely rude attitude saying he has no idea what Iām talking about what toilet situation? I tried to explain while commenting on his customer service and was short and said he would switch rooms with us if that would make us feel better.The other guest in my room inquired about the restroom in the hallway and he immediately shut her down very rudely and said he doesnāt want to talk about a public restroom. I will post our full review as I cannot go over 1500 characters. Do not recommend this hotel whatsoever.
Doris
Hospedou-se por 3 diƔrias em jul. de 2025