4/10 - Insatisfatória
quentin
25 de set. de 2025
Pontos negativos: Limpeza, serviço e funcionários e comodidades
I am actually quite shocked at the lack of cleanliness in these rooms! The first room I was given had massive amounts of hair all over the floors and shower. The shower had pink mildew which I was told was due to the caulking? Um… no…that was a straight out lie because pink mildew wipes off with very little efforts. There was splashed in the mirror firm precious guests as well as ring marks from bottle of glasses, handprints all over the bathroom and entry door. There was hair and filth on the platform that the mattress sets on. There was even a cut off straw with white residue in it laying on the floor. The floor in the unit was disgusting and when I ventured to look under one of the chairs, it was thick with dirt and hair and bottle caps. I was disgusted. For $200 a night??? Really? Terrible housekeeping and terrible housekeeping management to simply never check rooms when the housekeepers are saying they cleaned. took video and pics of all of this just in case I got a hold of someone that cares and took pride in their job. I went to the front desk and they gave me another room. I was excited to get out of the filth an into a cleaner room. Wouldn’t you know….it was just as filthy. So I don’t know what happened to standards, but this place has none. Never again.
quentin
Hospedou-se por 1 diária em set. de 2025