6/10 - Ok
Mary
Viagem em grupo
28 de out. de 2024
Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
Upon arrival, I was very excited about this resort, it gave me Dirty Dancing vibes!! The general store had a great selection of souvenirs as well. At check in, the lady behind the desk was not very friendly or personable. We were simply checked in, shown where to go on a map that was all. No real greetings, conversation, smile or anything. We at onsite at the tavern, the staff and food were great. By the time we finished dinner, it was dark out and trying to find our room was a bit challenging. The signs on the property versus what was on the map were different. The parking for our room was conveniently located right at our door, but again, there was no lighting and it was VERY dark. When we walked into the room, our initial reaction was pleasant. However, as we were settling in, we began to realize there were quite a few issues. The room only had a few lamps, it appears that the whole theme there is to keep it as dark as possible (insert face palm emoji here). The dresser was pulled out away from the wall, the tv was not plugged in, the tv would not work once plugged in, front desk had no interest in correcting or even say they were sorry for the inconvenience...I was simply told, "i will let them know" and she hung up.There was zero water pressure in the shower and the sink drained very SLOWLY, oh and you guessed it, the lighting over the vanity area was HORRIBLE! We also informed the front desk of the sink draining slowly...she said, "ok" and that was all. No plugs either!
Mary
Hospedou-se por 1 diária em out. de 2024
