While the location is excellent, walkable to the port with easy access to municipal parkingāour stay at Querini Luxury Suites was unfortunately horrendous. The apartment was overwhelmed by a disgusting sewage smell that hit you the second you walked in. Thereās no door separating the bathroom, so the smell spread instantly. We didnāt even unpack our clothes out of fear they would absorb the stench. Every time we used the sink or toilet, the smell returned in full force. Chlorine was poured down the drains in an attempt to mask it, but this was a band-aid fix for whatās clearly a longstanding plumbing issue. We stayed out of the apartment as much as possible because being inside was unbearable.
The only positive part of the experience was the incredible point of contact, who handled things with grace and professionalism. Unfortunately, the property manager clearly did not care about guest experience. We were offered āalternativesā that were nothing short of insulting: a 15sqm ground-floor room or a dog-themed hotel roomāboth obvious downgrades. A better room at a sister hotel was offered on the final night, but by then we were already at the beach. We werenāt going to cut our day short to move last-minute because of their negligence.
The suite itself felt neglected and outdated: no oven, no induction hob, a broken tub, and mood lighting that didnāt work. For the price, this was far from luxury. Unless the unit undergoes proper renovation, do yourself a favourādonāt stay here
