We stayed for two nights, and while the property appears modern from the outside, the interior was underwhelming and dated. The design feels old, with worn carpets and walls that need updating. Unfortunately, the dining experience was the worst we had in Turkey. The food quality was poor, and to our surprise, soft drinks and juices were not included and had to be purchased separately. The dining staff offered little to no assistance, and we constantly had to ask for basic things like water at the table.
The service didn’t improve when it came to checking out. At around 9 a.m., there was no valet available, and the reception simply handed us our car keys. I had to locate the car myself, bring it to the front, and load our luggage without any help. Overall, the service and experience were far below what we expected from a hotel of this caliber.
