We came over the 4th for a couple days at the beach. The property is beautiful and the check in staff was friendly. The tiki bar and views of the ocean were beautiful. Unfortunately, the rest of our experience was just OK. The rooms were not cleaned or re-stocked each day. I think that maybe cleaning was available upon request, but for how much we paid for the rooms, I would have thought it would be standard, especially at a beach hotel with all the sand. We didn't see management staff around the property. The pool was pretty dirty with large chunks of hair that would stick to you in the pool. There were no re-stocked pool towels, which were one of the very few items they claimed to provide. People were smoking (cigarette and pot) across the property without any consequence. There was no continental breakfast and, for the price, I thought they'd have a little something available given that the restaurant/hotel don't provide room service. The restaurant was OK as well - food and drinks were incredibly expensive and staff seemed bothered that tourists were in their town and at their restaurant, which was the general sense we had not just at the hotel, but in Carolina Beach overall, from the moment we arrived to the moment we left.
Given the cost of everything, there was a level of friendliness & service that was very much missing. With all the beautiful beaches in NC, we would not go back and would not recommend the hotel.
