4/10
Regretfully, we booked a suite but it turns out they were double-booked and put us in an another, smaller room, which didn’t have the same facilities. Staff were quite dismissive and told us to complain to Expedia and ask for a refund as the room they put us in was cheaper. 3 days later and the Expedia can’t contact the management to arrange a refund of any kind.
Such a shame because it is a lovely place and the foot in the pub was genuinely excellent. But we paid an additional £185 for this meal for two and they didn’t even arrange a drink as a means of apology. I think we’ve been very reasonable.
James
Hospedou-se por 1 diária em mai. de 2025
