2/10 - Terrível
Angel H.
11 de jul. de 2025
Pontos negativos: Limpeza
Very dismissive
After night one we reported an ant issue to the property manager. We had a member wake up in tje middle of the night covered in ants. We were told they would try and have someone come out and look at the problem. Nothing was communicated and no one came out. Night two, members noticed the AC unit leaking out onto the floor, a roach in the bathroom, and yet again another memeber waking up covered in ants. The member had to sleep in the living room on the floor. I sent photo's of the unsealed trim where the ants are coming in, the leaking AC unit, and a photo of an ant bite. When I addressed the issue again I felt very dismissed. Simply said the owner didnt see ants. Completely dismissing the fact that our members had to stay in a home like this after politely reporting it each time. I was very respectful but that wasn't given in return. Be mindful when booking if you have children the ants were in the bunk beds!
Angel H.
Hospedou-se por 2 diárias em jul. de 2025
