2/10 - Terrível
Janie
Viagem com família e crianças pequenas
4 de out. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
This is not a 4 star hotel, it's not safe for kids and it’s not in Budoni.
My 4 year old was hospitalised due to hotel negligence.
There was meat in the fish dishes and fish in the veggie food. Staff just shrugged.
No Wi-Fi outside reception
Food limited to specific hours; they leave you hungry if you miss them.
No lifeguards at 2nd pool.
Taxes are higher than advertised.
Locks are unsafe; our rooms led directly onto pool with flimsy locks at child chest height.
Location is inconvenient.
Beach is horrid.
Hotel grows deadly poisonous Oleander bushes, including around the kid’s pool and dining area. The flowers blow into the pool and onto tables. Injesting a small amount of the flowers can be fatal and touching them can cause a rash.
My child put them in his mouth while in the kids pool and appeared to swallow it. I asked the hotel for help and was told “you’d know by now if he was going to get sick, don’t worry.” I insisted a doctor was called; the doctor said get him to hospital immediately. We had to put a lot of pressure on the hotel before they would call us an ambulance; they only helped when I started loudly telling the other parents what was going on.
My child spent a night in hospital before getting the all clear. We both came up in a rash. We were told by our taxi driver that these plants are so deadly they are not supposed to be grown in hotel grounds.
At breakfast the next day, more of these flowers were also all over the floor and on our table!
Janie
Hospedou-se por 4 diárias em ago. de 2024