Check in was efficient and staff felt like they wanted to serve you, unlike some places where it feels like you’re a burden. Staff on hand to support you to your room if you need it. The room was well appointed, though both bedside lights were detached from the wall, the TV option to cast from your own device didn’t work, and the shower broke when attempting to use it. All apart from the TV were fixed quickly, though for a 5 star hotel, especially the lights and TV, should have been sorted before guest check in. Spa area in the hotel was well arranged and a great addition for us, even if the saunas were a little busy. The food offering at the hotel is excellent, with several dining options. There are also a number of other good options very close by. Travel links are excellent, with a taxi rank outside and the main tram line. The metro is also a 5 minute walk away. On the whole, I’d recommend.
