Firstly the staff is quite friendly and it's in an excellent location. However our first room was terribly old, musty and cable refused to work so we were put in another room first day. The second room smelled like garbage, television had a huge white blotch in the center of the screen and AC stopped after after 3 days days. We were then moved to room 19 which was wonderful. Why put us through the first two horrible rooms? Overall it's 5/10 for us....mostly because the staff were really pleasant.