2/10
The service was terrible in every way.
First, we wanted to leave our luggage at the property, but we couldn't; we had to go to another location about 10 minutes away to drop it off.
We tried to check in early so we wouldn't have to go to the location 10 minutes away, but they wouldn't let us do it just two hours beforehand since the apartment was empty.
Then we found out that in order to get the key to the main door in case we wanted to arrive after 10 PM, we had to go to a third location about a 10-minute walk away to get it.
In short, it was quite an ordeal to get into the building due to poor communication from Smartflats.
To top off the bad experience, the shower in the bathtub didn't work, so we had to shower with glasses of water.
I wouldn't recommend anyone stay there.
Jose
Hospedou-se por 3 diárias em jul. de 2025