2/10 - Terrível
Krystal
Viagem com a família
17 de jul. de 2025
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Do NOT stay here! Bait and switch scam! Filthy, infested, and unsafe! Checked in, had to wait over an hour for my room to be ready even though it was hours after the designated check in time. Lady at the desk (nice lady) said she couldn't find my reservation and asked what name of the business I booked under. Apparently they have 3 names, the hotel name out front is "Going to the Sun Inn" but they have it listed as Golden Eagle on Expedia. Lady said the owner hadn't responded. After actually finally getting a room, and moving my luggage inside the room, I realized how filthy it was. I couldn't find anywhere else to stay for the night, as it was late, so I went to the store and bought my own antibacterial cleaning spray to disinfect this nasty place but omg the mattress was so disgusting! I couldn't even sleep because I kept feeling things crawling on me! Window had no lock and only a piece of plastic glued in to an old broken window pane, so unsafe and unsecured. Had to prop a chair on the door when we were getting bamming on the door at midnight! Left early in the morning, a day early than my reservations! No one in the office, all locked up, even though it was supposed to be open serving breakfast (there was no breakfast but there's no way I would have eaten anything from there regardless, so gross). I took photos of everything, including me leaving the key locked in the room because I couldn't check out at the closed office. No answer on phones, knocking, email, etc.
Krystal
Hospedou-se por 2 diárias em jul. de 2025