2/10 - Terrível
Tina D.
29 de ago. de 2024
Pontos positivos: Limpeza
BEWARE OF THIS UNIT
My husband and I prepaid for two weeks in August. When we arrived we discovered that the unit was in the basement of a house. We were not informed that we would be staying in the basement. We saw quite a few spiders and several worms. It was very damp and we could not open the windows for ventilation. The unit description listed a washer and dryer, however, there was no washer or dryer. I called the host and he said he “forgot” to tell me that he had them removed 2 days ago. On day 3 of our stay my husband became ill with an upper respiratory infection. We were unable to open the windows and there was no ventilation - everything was very damp. My husband was not getting better so we left the unit. The host sent me a text stating that he would work with VRBO to issue me a refund. Of course, VRBO contacted him and he refused to provide me with a refund. My husband had to be seen by a doctor and was put on antibiotics for 10 days. The doctor told us he had an infection from an airborne fungus, or bacteria. This was a very bad experience. We have been staying at VRBO’s for 5 years and never had such a disappointing experience.
Tina D.
Hospedou-se por 12 diárias em ago. de 2024