I don’t like leaving reviews, especially bad ones but unfortunately I feel I need to leave one to warn others. I failed to read the google reviews along with the Expedia reviews on this hotel and am genuinely concerned for the health of the staff and guests. Upon entering a 2nd room that we switched to, I was immediately on the phone with Hilton customer service and we booked with another hotel and left within the hour. The smell in the hallways and the rooms is like rotting meat, which is a characteristic of severe mold growth. The first room we were given, upon opening the door a spider ran inside, a dead one beside the door and spiders running on my suitcase and in the hallway. The second room smelled just as bad as the first and the hallways. A booger on the bed and a spot which looked like blood on the sheets, stains everywhere on the chairs, couch, carpet (they all look 100 yrs old) and the bathroom reeked of urine on the floor. The staff were nice enough and I was refunded without issue, so since I can’t give this property a 0 star, the 1 star is for customer service. Otherwise, for a hotel that almost cost me $300 Canadian per night, the high ratings on Expedia are insane. The owner of this hotel should be ashamed and needs to look into charging maybe $50 a night max if they’re unwilling to do any updates or provide clean facilities.
