While staff and service was great, we had a mixup and I somehow ended up being checked in for one night short of my actual Expedia booking.
So I returned to my room after work on the second to last day to find my keycard deactivated, and then a couple minutes later after rectifying that with the front desk, confused and concerned cleaning staff in the room and all of my belongings gone.
They kindly went to fetch them for me after a phone call explaining the situation. The cleaning staff was great -- absolutely no complaints there, but I really wish my open food, skincare, pajamas etc weren't thrown into same garbage bag with my dirty shoes. That was a bit of a shocker to say the least.
Oh, and the thermostat didn't work, so it was a chill 65 degrees all night every night.
But other than that, it was great :)))
